Currently in pilot with pediatric dental groups

Every Google review,
answered on-brand.

SureReply reads your Google reviews across every location, drafts a response that actually sounds like your practice, and waits for your staff to hit approve. No more ignored reviews. No more generic "thanks for the feedback" fluff.

Invite-only while we onboard our first cohort. Real pricing coming soon.

app.surereply.ai / reviews
J
Jessica M. ★★★★★

Dr. Patel was amazing with my 4-year-old. She's usually terrified of the dentist and walked out smiling. Front desk got us in early too. Highly recommend this office.

AI draft · ready to review

Thank you so much, Jessica! Dr. Patel will be thrilled to hear this. We know the dentist can feel big and scary for little ones, so hearing she walked out smiling absolutely makes our day. See you at her next visit!

How it works

Three steps, zero overthinking.

You connect Google, your staff reviews drafts, responses go live. That's it.

01

Connect your Google Business Profiles

OAuth in, pick the locations you manage. SureReply pulls your reviews automatically. No scraping, no plugins, no weird workarounds.

02

AI drafts a response in your voice

We use your office profile, your staff names, and the specifics of each review to draft a reply that sounds like your practice wrote it. Not a bot.

03

Your team approves and publishes

Staff see a clean queue of pending reviews. One click to publish, one click to edit. You stay in control of every word that goes live.

What you get

Built for multi-location reality.

Solo offices can run a review program on sticky notes. Groups with three, five, twenty locations can't. This is for them.

Every review, every location

One dashboard for every Google Business Profile you own. No logging in and out of Google accounts to check three locations.

On-brand from day one

Configure your voice, your staff names, your industry. Every draft respects HIPAA, avoids oversharing, and sounds like your practice.

Negative reviews, handled

Low-star reviews get a coaching layer. SureReply suggests strategy, flags sensitive details, and helps your team respond without making it worse.

Review drift detection

Someone edit their review after you replied? We catch it. Change the rating from 1 to 5, or rewrite the whole thing? You'll know.

Multi-language, automatic

Spanish review comes in? We translate it inline so your staff understands it, then draft the response in the original language. No copy-pasting into Google Translate.

Staff shout-out tracking

See which team members get named in reviews. Run a bonus program on top of it. Your superstar hygienist gets the credit she's earning.

Who it's for

Multi-location practices that give a damn about reviews.

If you own or manage more than one location and your reviews are piling up unanswered, this is for you.

🦷 Dental groups
👁 Optometry
🐾 Veterinary
🧗 Chiropractic

Get on the waitlist.

We're onboarding a small cohort of multi-location practices right now. If that's you, say hi.

Email ethan@surereply.ai